You should only use this direct part lookup feature if you are very sure that you know the part number that you need. Please note: the part number of the part currently recommended by HPE for replacement may not be the same as the number that you see on the old part, or even in your product documentation, as part numbers are sometimes changed as different versions of a part become available. This feature of PartSurfer also provides a list of all HPE products that use a specific part. You may know the part number for the HPE part that you need, and simply need to look up part information and/or order the part.For whatever reason, you need to find the HPE part number and its associated information, and possibly order the part. You may have the part in front of you, may have a description of the part from someone else, or may know from your repair experience what part you need. You may need to find or verify a part number and other part information for an HPE part, based primarily on the part's physical description or its function within your product.PartSurfer assists with two basic types of part lookup tasks, with a variety of options for getting to the information that you need: ( Click the contact HPE link at the upper left of the main PartSurfer page for information on product support options.) Basic Tasks If you are not trained in repairing your product, or are not certain that you know what the exact problem is with your product, we strongly encourage you to first contact HPE technical support to determine the best repair strategy for your HPE product. PartSurfer does NOT include instructions for repair, maintenance, or installation of products and parts. customers only) to allow you to order parts online. We also provide a direct link to the HPE Parts Store (for U.S. HPE PartSurfer is designed to help HPE product owners and HPE product repair technicians identify part numbers and other part information, primarily for the purpose of servicing and repairing HPE products. This user guide is provided for those who prefer more detailed step-by-step instructions. Simply move your mouse over any field heading in italics for help on getting started. PartSurfer is designed to be very user friendly, and most users find it easy to locate the parts information they need without detailed instructions. Welcome to Hewlett Packard Enterprise PartSurfer !īefore you continue reading this document, we hope that you will try using HPE PartSurfer first.

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